One of the areas where digital transformation is felt most is undoubtedly finance and banking. According to research, physical branches are outdated for many mobile banking app users.
Digitization has now affected every aspect of life. It is possible to see this change in many areas from the way of doing business to shopping habits. One of the areas where digital transformation is felt most is undoubtedly finance and banking. Today, the rate of going to the bank has decreased considerably with the active use of mobile banking applications. People can now perform many transactions such as depositing money, paying bills, and receiving foreign currency from their devices with one click, thus saving time. Research shows exactly that.
According to research, physical branches are outdated for many mobile banking app users. More than three-fifths of mobile banking app users say they do most of their normal banking activities through a mobile app, and 41 percent say they don’t usually need to use a physical bank branch for their banking activities.
Source: Webrazzi / Translated by Irem Yildiz
