Cloud4Feed, which enables businesses to make customer-oriented decisions with customer experience solutions, received investment from Bilisim Vadisi GSYF and hiVC in the first round.
Cloud4Feed, which offers solutions that make a difference in the field of customer and employee experience to more than 70 customers from 17 different sectors in 11 countries, completed its first investment round. APY Ventures and hiVC participated in the investment round.
Cloud4Feed, which aims not only to limit its service areas to Turkiye but also to foreign markets, started to meet with potential customers from European countries, especially England and Germany, as of the first quarter of 2023.
“We will offer innovative solutions in different geographies”
Cloud4Feed Founder and CEO, Cef Tovil, summarized his assessments on the subject as follows: “In today’s world where customer experience has become the main competitive field, Cloud4Feed was established to provide accurate customer insights to our business partners by digitizing processes such as mystery shopper and exit survey. By collecting a high amount of feedback from all points where a business contacts with its customers, we ensure that customer loyalty and loyalty are increased with artificial intelligence supported analyzes and instant actions. To date, we have created success stories in more than 70 large enterprises in Turkiye and operated in 11 different countries. We have a management team with many years of experience in various multinational companies in the field of customer experience and market research. While we have continued to grow with our own resources since the day we were founded, it is very pleasing for us that our investors have shown their trust in our vision and team with this investment. In addition to maintaining our stable growth with the investment, we aim to develop our product portfolio in the field of customer and employee experience and to expand into foreign markets. The success of our customers is always our priority. With our expanding sector and geographical coverage, we aim to expand our engineering team to develop innovative solutions as well as enable our customers to access the right insights more quickly and effectively.”
Mustafa Keceli, APY Ventures Manager, said, “We are extremely pleased to participate in this investment tour of Cloud4Feed with Bilisim Vadisi GSYF, which we manage under APY Ventures. We have no doubt that with this product, which has been produced by a team experienced in customer experience, they will achieve the growth they have achieved in Turkiye in the global arena as well. As APY Ventures, our basic motto is to bring the right investor and the right entrepreneur together, and we think that we will achieve a good synergy between Bilisim Vadisi GSYF and Cloud4Feed.”
In the statement given by hiVC, “As hiVC, we continue our efforts to lead enterprises to grow in a sustainable way, to become competitive on a global scale, to receive higher investments in the next investment rounds and to make a good exit. In this context, we are very happy to contribute to this journey of Cloud4Feed. We will continue to add value to entrepreneurs and grow them.”
Cloud4Feed, which will continue to grow its strong team with a structure that values its employees, plans to make its growth sustainable with the mission of becoming a preferred leading product company in its field in the coming period.
Source: Egirisim / Prepared by Irem Yildiz