Vodafone Business’ online self-service management platform Red Konsol has enabled Pluxee to enhance operational efficiency and build a faster, more secure digital management structure.
According to a company statement, Pluxee leverages the Red Konsol platform to maintain high standards in payment systems, technology infrastructure, and operational management. The platform allows the company to manage its entire technology ecosystem received from Vodafone Türkiye through a single interface.
Processes ranging from server management and cybersecurity solutions to mobile and fiber internet lines, capacity increases, access control, service activations, and circuit tracking can be completed digitally. With 24/7 accessibility, digital support, and a secure infrastructure, Red Konsol also enables invoice viewing, package definitions, usage tracking, and detailed reporting. This allows Pluxee to manage both past and current operations in a more transparent and measurable manner.
Through Vodafone Business solutions, Pluxee strengthens its leadership in employee experience with a robust technology infrastructure, further enriching the fast, secure, and efficient digital experience it offers to all stakeholders.
Red Konsol, available free of charge to all businesses, provides uninterrupted digital support, instant service activation, quick additional package purchases, and comprehensive access control capabilities. These features significantly reduce operational workloads while adding agility and speed to decision-making processes. Users benefiting from self-service features can perform transactions 24/7 without requiring additional support and can instantly access financial details such as invoices and service reports.
Vodafone Türkiye Deputy CEO Özlem Kestioğlu stated that they focus on developing solutions that enhance operational efficiency for business partners, simplify daily workflows, and accelerate critical processes.
“Red Konsol, through which we have taken the digital customer experience to a new dimension, has enabled Pluxee to simplify its teams’ workflows with advantages such as single-screen management, real-time visibility, and 24/7 digital support, while offering a more agile structure to improve the experience it provides to its entire ecosystem,” Kestioğlu said. She also noted that Pluxee contributes feedback as a participant in Vodafone Business’s Customer Advisory Board platform.
Pluxee Deputy General Manager for Information Technologies and Payment Systems Osman Başbuğoğlu stated that the company touches the lives of 1.5 million employees in Türkiye every day and plays a leading role in the employee experience sector with its wide merchant network and high transaction volume.
Referring to Ipsos’ 2025 Brand & Customer Experience Research, Başbuğoğlu underlined that being the most recommended brand by employees in the sector is driven by a strong employee-centered vision, a long-term business strategy, and a robust technological infrastructure.
“In line with our ‘World That Makes Employees Happy’ mission, we continuously improve our technology infrastructure and transform our operations into a smarter, more agile, and sustainable structure. Through our collaboration with Vodafone Business, Red Konsol enables us to securely and transparently manage our digital infrastructure from a single screen, supporting us in effectively handling our growing operational needs,” he said.
Source: Anadolu Ajansı/ Prepared by: İlayda Gök