Passenger Experience
- Business

AIR INDIA EXPRESS WINS ‘BEST USE OF AI IN CUSTOMER EXPERIENCE’ AWARD FOR AI-POWERED GUEST SUPPORT
Following its recent 4-Star Skytrax World Airline Rating, Air India Express earns another accolade for guest experience excellence; AI-powered support…
Read More » - UAE

UAE: Emirates Expands AI, Biometrics and Robotics to Personalise Passenger Travel
Emirates is using AI, biometrics, passenger data to rethink the journey from ground to air Emirates is betting that the…
Read More » - UAE

Etihad Launches Global Brand Campaign as Airline Targets More Than 150 Destinations
Etihad unveils a new brand campaign as it targets 150 destinations worldwide UAE national carrier Etihad Airways has launched a…
Read More » - UAE

Dubai Airport Rolls Out New Security Scanners to Speed Up Passenger Checks
Long wait at security checks will soon be a thing of the past Dubai International Airport (DXB) is rolling out…
Read More » - UAE

Emirates Unveils New Bulgari Amenity Kits to Enhance Premium Travel Experience
The new collection includes updated designs, fragrances and recycled material features Passengers flying Emirates First and Business Class will receive…
Read More » - Turkiye

Turkish Airlines Wins Europe’s Top In-Flight Food and Beverage Award for Fifth Time
Turkish Airlines has won a European airline industry award for its food and beverage service for the fifth time, according…
Read More » - Turkiye

Turkiye’s Treva App Targets Global Airport Market with AI-Driven Passenger Experience
Airports have long competed through concrete: Bigger terminals, faster passport control, wider duty-free zones. But the real fracture in the…
Read More » - Turkiye

Turkish Airlines Partners with Anuvu to Upgrade Inflight Wi-Fi Across 100+ Aircraft
Turkish Airlines is upgrading its inflight Wi-Fi on more than 100 narrowbody aircraft through a partnership with Anuvu. Using the…
Read More » - UAE

Emirates to Equip 150 Aircraft With Free Starlink Wi-Fi by End of 2026
Airline begins rollout with 10 Boeing 777s, says top executive Adel Al Redha Dubai’s Emirates will equip 150 aircraft with…
Read More » - Business

Emirates Unveils $5.4 million Premium Lounge at Jeddah Airport: A New Era in Saudi Travel
Emirates, the renowned Dubai-based airline, has marked a significant milestone in its Saudi Arabian operations with the grand opening of…
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