In a recent announcement, Turkish Airlines (THY) declared the cancellation of 11 flights to and from Antalya Airport, citing adverse weather conditions as the primary cause. The decision, taken in accordance with the Meteorological Emergency Committee (MADKOM), has left several passengers stranded and seeking information about their scheduled flights.
Weather Conditions Dictate Flight Operations
The adverse weather conditions at Antalya Airport have led to the unavoidable disruption of flight operations. THY, in a responsible move, has decided to cancel multiple flights to ensure passenger safety. The airline has also hinted at potential changes to the list of cancellations throughout the day,depending on the evolving meteorological conditions.
The Impact on Passengers and THY’s Response
Passengers are left in a state of uncertainty due to the flight cancellations. The airline has been proactive in advising passengers to stay updated about the status of their flights. However, the situation has also led to multiple reports of flight cancellations, delays, lost baggage, and poor customer service experiences. Customers have voiced their dissatisfaction with the lack of support, perceived unprofessionalism, and failure to adhere to legal regulations for compensation.
TrustScore on Trustpilot Unavailable
In an unfortunate turn of events, the airline’s TrustScore on Trustpilot is currently unavailable due to a breach of guidelines. This has further stirred the brewing discontent among customers who have reportedly had negative experiences with THY.
Source: bnnbreaking